The Definition of Grace


My favorite competency of character is grace, which I define as the ability to choose our response to even the most debilitating crises.  Since the term grace is often used in religious contexts, let me reinforce that I’m using the term in a non-religious way to refer to the ability to stay calm and centered

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Empathy: Why Should You Care?


Empathy has the power to release us from the debilitating emotions of anger and distrust. Virtually every business professional I know has felt these emotions in the face of thoughtless, rude, or downright malicious behavior by their colleagues. Here are some examples of what I’ve heard over the years: “Sophia has been negotiating backroom deals

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Wisdom: How To Be Open-Minded


One of the most critical elements of wisdom is the ability to make decisions in an open-minded way. The secret to being open-minded is to consciously neutralize our confirmation bias. Confirmation bias is one of the most well-documented tendencies in human reasoning. We notice and seek out information that supports our existing belief without realizing

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Pursuing a Purpose


To achieve enduring happiness, we must pursue a purpose greater than our own pleasure or prestige. “The most deeply motivated people—not to mention those who are most productive and satisfied—hitch their desires to a cause larger than themselves,” says Dan Pink in Drive: The Surprising Truth About What Motivates Us. “[T]he richest experiences in our

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